Telehealth Consent Form
Last Updated: 01 November 2024
Welcome to TeleHealthSA. This Telehealth Consent Form outlines the terms and conditions for participating in telehealth services provided by our platform. By proceeding with your telehealth consultation, you consent to the terms detailed below.
Purpose of Telehealth
Telehealth involves the use of digital technologies to conduct remote consultations between you and a healthcare provider. These consultations are designed to provide medical care and support without the need for in-person visits.
Consent to Participate
By consenting to this form, you agree to participate in telehealth services provided by TeleHealthSA. This consent includes:
- Remote Consultations: Participating in video or phone consultations with healthcare professionals.
- Use of Technology: Utilizing our secure telehealth platform to access and manage your health care services.
Privacy and Confidentiality
TeleHealthSA is committed to protecting your privacy and confidentiality. We adhere to strict data protection protocols and comply with applicable laws and regulations. However, please be aware that:
- Security Measures: While we use secure technologies, there is no absolute guarantee of data security during digital communication.
- Confidentiality: All information shared during your telehealth consultation will be kept confidential and used solely for the purpose of providing medical care.
Risks and Benefits
Benefits:
- Convenience: Access healthcare services from the comfort of your home.
- Access: Connect with healthcare providers without travel.
Risks:
- Technical Issues: There may be technical difficulties that could affect the quality of the consultation.
- Information Accuracy: The effectiveness of the consultation depends on the accuracy and completeness of the information you provide.
Alternatives to Telehealth
You have the option to seek in-person medical consultations if you prefer. Telehealth services are a convenient alternative but may not be suitable for all medical conditions. You can discuss these options with your healthcare provider.
Consent to Use of Electronic Communication
By participating in telehealth services, you consent to the use of electronic communication for sharing medical information. This includes email, text messages, and other forms of electronic communication.
Financial Responsibility
You agree to be financially responsible for any charges associated with the telehealth services you receive. Payment is required prior to the consultation as outlined in our Payment and Fees policy.
Right to Withdraw Consent
You have the right to withdraw your consent to participate in telehealth services at any time. If you choose to withdraw, please notify us promptly, and we will assist you in transitioning to alternative care options if needed.
Acknowledgment
By signing this form, you acknowledge that:
- You have read and understood the information provided.
- You consent to participate in telehealth services and understand the risks and benefits.
- You agree to abide by the terms outlined in this consent form.
Contact Us
If you have any questions or concerns regarding this Telehealth Consent Form or our telehealth services, please contact us:
- Email Support: support@telehealth-sa.co.za
- Phone Support: +27 71 431 8982
Thank you for choosing TeleHealthSA. We are dedicated to providing you with convenient and effective healthcare solutions.
