About Us
About TeleHealthSA
Our Mission
At TeleHealthSA, our mission is to make healthcare more accessible, efficient, and patient-centered for everyone in South Africa. We strive to overcome the barriers of distance, time, and availability by providing innovative telemedicine services that meet the diverse needs of our community. Through technology, we aim to ensure that high-quality healthcare is within reach for all, anytime and anywhere.
Our Vision
We envision a future where healthcare is seamlessly integrated into daily life, removing the barriers of distance, time, and availability. By leveraging technology and a network of independent healthcare professionals, we aim to redefine how people access medical care—making it as simple, effective, and accessible as possible.
Who We Are
TeleHealthSA is at the forefront of digital healthcare innovation, built on the principle that everyone deserves access to quality medical care. Our platform connects patients with licensed, independent doctors and healthcare providers, utilizing the latest technology to deliver seamless and secure medical services. TeleHealthSA addresses the critical challenges of healthcare accessibility and convenience in South Africa, aiming to make quality healthcare easily accessible to all.
We Are Always
A Message from the Founders
At TeleHealthSA, our mission is to transform healthcare accessibility in South Africa through innovative virtual consultations and cutting-edge technology. We are dedicated to making high-quality medical services easily accessible—anytime, anywhere.
With our secure and convenient virtual consultations, you can connect with trusted healthcare professionals without the hassle of travel or long wait times. Whether you need medical advice, specialist care, or mental health support, our platform ensures that expert care is just a click away.
We continuously enhance our services to meet your needs, making healthcare more efficient, personalized, and accessible for everyone.
Thank you for choosing TeleHealthSA. We are passionate about what we do and excited to support you on your journey to better health.
Why Choose TeleHealthSA?
At TeleHealthSA, we make healthcare simple, accessible, and efficient. Whether you need a quick consultation, a prescription, or medical advice, our platform connects you with trusted healthcare professionals, including doctors, nurses, and specialists—anytime, anywhere.
Expert Care, Anytime You Need It
Our network of qualified healthcare professionals ensures you receive top-quality medical care whenever you need it.
24/7 Virtual Consultations
No more waiting rooms! Get instant access to healthcare professionals for consultations—anytime, from anywhere.
Safe, Secure, & Private
Safe, Secure, & Private Your health data is encrypted and protected, ensuring complete privacy for all your medical records and consultations.
Your Personal Patient Dashboard
When you register or book a consultation, you get access to a secure patient dashboard where you can:
- Book consultations quickly and manage appointments with ease.
- Receive encounter notes from healthcare professionals, including problems, observations, and prescriptions.
- Upload and store medical reports for easy access anytime.
- Join virtual consultations directly on our platform with a seamless experience.
Instant Prescriptions & Sick Notes
- Receive prescriptions instantly on your patient dashboard and download them as a PDF to your phone.
- Pick up your medication at your nearest pharmacy with ease.
- Get real sick notes within minutes—download them directly from your dashboard, ready for work or school.
Lab Tests & Bloodwork Made Easy
- Instantly receive referrals for lab tests on your dashboard and download them as needed.
- Drop off your samples at the nearest pathology lab hassle-free.
We’re Here for You – 24/7 Support
Need help? Our dedicated support team is available 24/7 to assist you with bookings, prescriptions, and medical queries.
🚀 Take the first step towards personalized healthcare today. Whether you’re looking to book a consultation, register for our services, or explore what we offer, we’re here to help you every step of the way.
Frequently Asked Questions(FAQs)
General Questions About TeleHealthSA
TeleHealthSA is an online healthcare platform that connects patients with licensed healthcare professionals for virtual consultations. You can book an appointment, have a video or chat consultation, and receive prescriptions or medical reports online.
You can book a consultation through our website by going to the
Yes, you can book a consultation while abroad for medical advice and prescriptions.
You need a smartphone, tablet, or computer with a stable internet connection. Most consultations use video calls, but some services also offer chat-based consultations.
Yes, we provide digital travel health certificates if required.
The cost varies based on the service and healthcare professional. Pricing details are available when booking an appointment.
You can book multiple sessions in advance or set up a subscription plan if available.
If you face any technical issues, try reconnecting. If the problem persists, contact our support team for assistance.
You can cancel or reschedule through your account on our platform. Please note that cancellation policies may vary by provider.
We accept credit/debit cards, EFT payments, and other digital payment methods as displayed during booking.
Online Doctor’s Consultations
Yes, our doctors can help you plan medication schedules and provide travel health tips.
You can book multiple sessions in advance or set up a subscription plan if available.
A pharmacist will review your medications and advise on possible interactions.
Common prescriptions include malaria prevention, motion sickness medication, and traveler’s diarrhea treatment.
Your therapist will monitor progress through assessments and goal setting.
Sessions typically last 30-60 minutes.
Yes, we provide digital travel health certificates if required.
We offer support for anxiety, depression, stress management, and more.
You can schedule follow-up consultations with the same doctor if needed.
All sessions are encrypted and private, with no recordings kept.
Specialized Medical Consultations
We offer specialists in dermatology, cardiology, endocrinology, gynecology, and more.
Yes, we have specialists trained to work with children and teenagers.
You can upload medical documents securely through our platform before your consultation.
A travel health professional will assess your travel destination and recommend necessary vaccinations.
Common prescriptions include malaria prevention, motion sickness medication, and traveler’s diarrhea treatment.
Online Travel Health Consultations
A travel health professional will assess your travel destination and recommend necessary vaccinations.
Yes, we provide digital travel health certificates if required.
Yes, you can book a consultation while abroad for medical advice and prescriptions.
Common prescriptions include malaria prevention, motion sickness medication, and traveler’s diarrhea treatment.
Yes, our doctors can help you plan medication schedules and provide travel health tips.
Online Nutrition Consultations
These sessions help improve overall well-being through guidance on fitness, stress management, and healthy habits.
Virtual therapy is highly effective and convenient for many speech conditions.
A travel health professional will assess your travel destination and recommend necessary vaccinations.
A pharmacist will review your medications and advise on possible interactions.
Yes, professionals provide techniques such as mindfulness, breathing exercises, and relaxation strategies.
Online Occupational Therapy
Conditions include mobility challenges, stroke recovery, and workplace ergonomics.
Your therapist will assess your condition, demonstrate exercises, and guide you through movements via video calls.
It’s an online session where a licensed pharmacist provides medication guidance, dosage instructions, and prescription support.
Yes, our doctors can help you plan medication schedules and provide travel health tips.
Your therapist will monitor progress through assessments and goal setting.
Virtual Speech Support
It helps with injuries, post-surgery recovery, chronic pain, mobility issues, and neurological conditions like stroke recovery.
Conditions include stuttering, pronunciation difficulties, and language delays.
Sessions typically last 30-60 minutes.
Yes, you can receive recommendations for workouts, posture corrections, and fitness routines.
Online Physical Therapy
Yes, professionals provide techniques such as mindfulness, breathing exercises, and relaxation strategies.
It helps with injuries, post-surgery recovery, chronic pain, mobility issues, and neurological conditions like stroke recovery.
Your therapist will assess your condition, demonstrate exercises, and guide you through movements via video calls.
A pharmacist will review your medications and advise on possible interactions.
These sessions help improve overall well-being through guidance on fitness, stress management, and healthy habits.
Lifestyle and Wellness Consultations
These sessions help improve overall well-being through guidance on fitness, stress management, and healthy habits.
Yes, we provide digital travel health certificates if required.
Yes, professionals provide techniques such as mindfulness, breathing exercises, and relaxation strategies.
Yes, you can receive recommendations for workouts, posture corrections, and fitness routines.
Yes, our doctors can help you plan medication schedules and provide travel health tips.
Virtual Pharmacy Consultations
It’s an online session where a licensed pharmacist provides medication guidance, dosage instructions, and prescription support.
Common prescriptions include malaria prevention, motion sickness medication, and traveler’s diarrhea treatment.
A travel health professional will assess your travel destination and recommend necessary vaccinations.
A pharmacist will review your medications and advise on possible interactions.
Yes, you can book a consultation while abroad for medical advice and prescriptions.