About Us

About TeleHealthSA

Our Mission

At TeleHealthSA, our mission is to make healthcare more accessible, efficient, and patient-centered for everyone in South Africa. We strive to overcome the barriers of distance, time, and availability by providing innovative telemedicine services that meet the diverse needs of our community. Through technology, we aim to ensure that high-quality healthcare is within reach for all, anytime and anywhere.

Our Vision

We envision a future where healthcare is seamlessly integrated into daily life, removing the barriers of distance, time, and availability. By leveraging technology and a network of independent healthcare professionals, we aim to redefine how people access medical care—making it as simple, effective, and accessible as possible.

Who We Are

TeleHealthSA is at the forefront of digital healthcare innovation, built on the principle that everyone deserves access to quality medical care. Our platform connects patients with licensed, independent doctors and healthcare providers, utilizing the latest technology to deliver seamless and secure medical services. TeleHealthSA addresses the critical challenges of healthcare accessibility and convenience in South Africa, aiming to make quality healthcare easily accessible to all.

We Are Always

A Message from the Founders

At TeleHealthSA, our mission is to transform healthcare accessibility in South Africa through innovative virtual consultations and cutting-edge technology. We are dedicated to making high-quality medical services easily accessible—anytime, anywhere.

With our secure and convenient virtual consultations, you can connect with trusted healthcare professionals without the hassle of travel or long wait times. Whether you need medical advice, specialist care, or mental health support, our platform ensures that expert care is just a click away.

We continuously enhance our services to meet your needs, making healthcare more efficient, personalized, and accessible for everyone.

Thank you for choosing TeleHealthSA. We are passionate about what we do and excited to support you on your journey to better health.

Why Choose TeleHealthSA?

At TeleHealthSA, we make healthcare simple, accessible, and efficient. Whether you need a quick consultation, a prescription, or medical advice, our platform connects you with trusted healthcare professionals, including doctors, nurses, and specialists—anytime, anywhere.

Expert Care, Anytime You Need It

Our network of qualified healthcare professionals ensures you receive top-quality medical care whenever you need it.

24/7 Virtual Consultations

No more waiting rooms! Get instant access to healthcare professionals for consultations—anytime, from anywhere.

Safe, Secure, & Private

Safe, Secure, & Private Your health data is encrypted and protected, ensuring complete privacy for all your medical records and consultations.

Your Personal Patient Dashboard

When you register or book a consultation, you get access to a secure patient dashboard where you can:

  • Book consultations quickly and manage appointments with ease.
  • Receive encounter notes from healthcare professionals, including problems, observations, and prescriptions.
  • Upload and store medical reports for easy access anytime.
  • Join virtual consultations directly on our platform with a seamless experience.

Instant Prescriptions & Sick Notes

  • Receive prescriptions instantly on your patient dashboard and download them as a PDF to your phone.
  • Pick up your medication at your nearest pharmacy with ease.
  • Get real sick notes within minutes—download them directly from your dashboard, ready for work or school.

Lab Tests & Bloodwork Made Easy

  • Instantly receive referrals for lab tests on your dashboard and download them as needed.
  • Drop off your samples at the nearest pathology lab hassle-free.

We’re Here for You – 24/7 Support

Need help? Our dedicated support team is available 24/7 to assist you with bookings, prescriptions, and medical queries.

 

🚀 Take the first step towards personalized healthcare today. Whether you’re looking to book a consultation, register for our services, or explore what we offer, we’re here to help you every step of the way.

Frequently Asked Questions(FAQs)

General Questions About TeleHealthSA

What is TeleHealthSA, and how does it work?

TeleHealthSA is an online healthcare platform that connects patients with licensed healthcare professionals for virtual consultations. You can book an appointment, have a video or chat consultation, and receive prescriptions or medical reports online.

How do I book an online consultation?

You can book a consultation through our website by going to the

page, selecting a service, choosing a healthcare professional, and scheduling an available time slot.

Can an online doctor help if I get sick while traveling?

Yes, you can book a consultation while abroad for medical advice and prescriptions.

What technology do I need for an online consultation?

You need a smartphone, tablet, or computer with a stable internet connection. Most consultations use video calls, but some services also offer chat-based consultations.

Can I get a travel health certificate online?

Yes, we provide digital travel health certificates if required.

How much do online consultations cost?

The cost varies based on the service and healthcare professional. Pricing details are available when booking an appointment.

How do I schedule recurring therapy sessions?

You can book multiple sessions in advance or set up a subscription plan if available.

What if I experience technical issues during my consultation?

If you face any technical issues, try reconnecting. If the problem persists, contact our support team for assistance.

How do I cancel or reschedule my appointment?

You can cancel or reschedule through your account on our platform. Please note that cancellation policies may vary by provider.

What payment methods are accepted?

We accept credit/debit cards, EFT payments, and other digital payment methods as displayed during booking.

Online Doctor’s Consultations

Can I get advice on managing chronic conditions while traveling?

Yes, our doctors can help you plan medication schedules and provide travel health tips.

How do I schedule recurring therapy sessions?

You can book multiple sessions in advance or set up a subscription plan if available.

How do I know if my medications are safe to take together?

A pharmacist will review your medications and advise on possible interactions.

What travel-related medications can be prescribed online?

Common prescriptions include malaria prevention, motion sickness medication, and traveler’s diarrhea treatment.

How do I track progress in online occupational therapy?

Your therapist will monitor progress through assessments and goal setting.

How long does a typical speech therapy session last?

Sessions typically last 30-60 minutes.

Can I get a travel health certificate online?

Yes, we provide digital travel health certificates if required.

What mental health conditions can be treated online?

We offer support for anxiety, depression, stress management, and more.

How do follow-up appointments work?

You can schedule follow-up consultations with the same doctor if needed.

How do I ensure my therapy sessions remain confidential?

All sessions are encrypted and private, with no recordings kept.

Specialized Medical Consultations

What types of specialists are available for online consultations?

We offer specialists in dermatology, cardiology, endocrinology, gynecology, and more.

Is online therapy suitable for children and teens?

Yes, we have specialists trained to work with children and teenagers.

How do I upload medical records for a specialist consultation?

You can upload medical documents securely through our platform before your consultation.

What vaccinations do I need for my upcoming trip?

A travel health professional will assess your travel destination and recommend necessary vaccinations.

What travel-related medications can be prescribed online?

Common prescriptions include malaria prevention, motion sickness medication, and traveler’s diarrhea treatment.

Online Travel Health Consultations

What vaccinations do I need for my upcoming trip?

A travel health professional will assess your travel destination and recommend necessary vaccinations.

Can I get a travel health certificate online?

Yes, we provide digital travel health certificates if required.

Can an online doctor help if I get sick while traveling?

Yes, you can book a consultation while abroad for medical advice and prescriptions.

What travel-related medications can be prescribed online?

Common prescriptions include malaria prevention, motion sickness medication, and traveler’s diarrhea treatment.

Can I get advice on managing chronic conditions while traveling?

Yes, our doctors can help you plan medication schedules and provide travel health tips.

Online Nutrition Consultations

What is a lifestyle and wellness consultation?

These sessions help improve overall well-being through guidance on fitness, stress management, and healthy habits.

How does virtual speech therapy compare to in-person therapy?

Virtual therapy is highly effective and convenient for many speech conditions.

What vaccinations do I need for my upcoming trip?

A travel health professional will assess your travel destination and recommend necessary vaccinations.

How do I know if my medications are safe to take together?

A pharmacist will review your medications and advise on possible interactions.

Can I receive stress management techniques?

Yes, professionals provide techniques such as mindfulness, breathing exercises, and relaxation strategies.

Online Occupational Therapy

What conditions can an online occupational therapist help with?

Conditions include mobility challenges, stroke recovery, and workplace ergonomics.

How do virtual physical therapy sessions work?

Your therapist will assess your condition, demonstrate exercises, and guide you through movements via video calls.

What is a virtual pharmacy consultation?

It’s an online session where a licensed pharmacist provides medication guidance, dosage instructions, and prescription support.

Can I get advice on managing chronic conditions while traveling?

Yes, our doctors can help you plan medication schedules and provide travel health tips.

How do I track progress in online occupational therapy?

Your therapist will monitor progress through assessments and goal setting.

Virtual Speech Support

What conditions can online physical therapy help with?

It helps with injuries, post-surgery recovery, chronic pain, mobility issues, and neurological conditions like stroke recovery.

What speech disorders can be treated online?

Conditions include stuttering, pronunciation difficulties, and language delays.

How long does a typical speech therapy session last?

Sessions typically last 30-60 minutes.

Do wellness consultations include fitness coaching?

Yes, you can receive recommendations for workouts, posture corrections, and fitness routines.

Online Physical Therapy

Can I receive stress management techniques?

Yes, professionals provide techniques such as mindfulness, breathing exercises, and relaxation strategies.

What conditions can online physical therapy help with?

It helps with injuries, post-surgery recovery, chronic pain, mobility issues, and neurological conditions like stroke recovery.

How do virtual physical therapy sessions work?

Your therapist will assess your condition, demonstrate exercises, and guide you through movements via video calls.

How do I know if my medications are safe to take together?

A pharmacist will review your medications and advise on possible interactions.

What is a lifestyle and wellness consultation?

These sessions help improve overall well-being through guidance on fitness, stress management, and healthy habits.

Lifestyle and Wellness Consultations

What is a lifestyle and wellness consultation?

These sessions help improve overall well-being through guidance on fitness, stress management, and healthy habits.

Can I get a travel health certificate online?

Yes, we provide digital travel health certificates if required.

Can I receive stress management techniques?

Yes, professionals provide techniques such as mindfulness, breathing exercises, and relaxation strategies.

Do wellness consultations include fitness coaching?

Yes, you can receive recommendations for workouts, posture corrections, and fitness routines.

Can I get advice on managing chronic conditions while traveling?

Yes, our doctors can help you plan medication schedules and provide travel health tips.

Virtual Pharmacy Consultations

What is a virtual pharmacy consultation?

It’s an online session where a licensed pharmacist provides medication guidance, dosage instructions, and prescription support.

What travel-related medications can be prescribed online?

Common prescriptions include malaria prevention, motion sickness medication, and traveler’s diarrhea treatment.

What vaccinations do I need for my upcoming trip?

A travel health professional will assess your travel destination and recommend necessary vaccinations.

How do I know if my medications are safe to take together?

A pharmacist will review your medications and advise on possible interactions.

Can an online doctor help if I get sick while traveling?

Yes, you can book a consultation while abroad for medical advice and prescriptions.

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